Singapore, a city renowned for its stunning city skyline and wonderful attractions, is best explored with ease and convenience. And one of the most reliable ways to get around this bustling metropolis is by taxi. Whether you’re a visitor or a local, knowing how to quickly find and order a taxi can make getting around this busy city much smoother.
So, how do you go about doing just that?
Understanding Taxis in Singapore
Taxis are an integral part of Singapore’s transport system, complementing buses and trains by providing a convenient mode of travel. The word taxi usually refers to traditional taxis that have rooftop signs, can be hailed directly from the street, and operate on a metered fare system based on distance and time.
Private Hire Cars (PHCs), on the other hand, are private cars licensed to transport passengers, identified with a “Private Hire” decal on the vehicle. And unlike taxis, PHCs can’t be hailed on the street as they must be booked in advance via apps or hotlines with fixed fares.
One similarity between taxis and PHCs, however, is their acceptance of diverse payment methods.
When it comes to payment methods, both taxis and PHCs have adopted modern payment options, including debit/credit cards and digital wallets. Therefore, you do not always need to pay for your ride with cash, as both services support these modern payment methods.
Choosing Between Taxis and PHCs: What to Consider
While both taxis and PHCs serve the same purpose of transporting you from point to point (P2P), the experience they offer can vary. From how to get a ride to the fare structure and regulations, each option has its own set of advantages.
Some of the key differences between the two options are:
- Hailing Methods: Taxis can be flagged on the street, at stands, or booked via app/hotline, while PHCs can’t be hailed and require app or hotline bookings.
- Car Seat Requirements: Taxis are exempt from child car seat rules, but PHCs require them for children under 1.35m.
- Fare Structures: Taxi fares are metered with surcharges, whereas PHC fares are fixed and shown upfront.
Understanding these distinctions can help you choose based on your preferences and needs, whether you value the flexibility of street hailing or the certainty of pre-determined fares.
Taxi Capacity Regulations in Singapore
Singapore’s regulations regarding passenger capacity also differ between taxis and Private Hire Cars (PHCs).
For example, a 4-seater taxi can accommodate 3 adults and 2 children or 2 adults and 3 children, with children under 12 counted differently—three children are considered equivalent to two adults.
On the other hand, PHCs have stricter rules, limiting passengers to the vehicle’s seating capacity (e.g., 4 passengers for a 4-seater, excluding the driver). And as mentioned, PHCs also require children under 1.35m to use a car seat or booster seat, so it’s best to confirm car seat availability in advance with the provider when booking.
Finding a Taxi in Singapore
So, how do you get a taxi?
The answer is easier than you think! Whether you wave one down on the street or book via one of the advanced ride-hailing apps, there are plenty of ways to go about it.
1. Hailing a Taxi on the Road
To hail a taxi, look for a lit “TAXI” sign on the roof indicating the cab is available. Meanwhile, a red “HIRED” sign means it’s already occupied, so you can’t flag them down. Also, if you’re going to hail a taxi, avoid restricted areas, such as bus stops, zigzag or bus lanes, expressways, or certain parts of the CBD during peak bus operating hours. By following these tips, flagging down a taxi can be a simple and efficient way to travel around the city.
2. Waiting at Taxi Stands
Taxi stands are your best choice if you’re not up for street hailing. These designated spots are located at malls, MRT stations, hotels, and major attractions. They’re orderly, reliable, and perfect when you’re in no rush. Plus, no guessing games—just queue and wait!
3. Other Booking Options
When in doubt, turn to technology. It’s important to know how to order a taxi through apps or call centres, especially during peak hours. It’s a stress-free way to ensure you have a ride when you need it most, eliminating the hassle of waiting on the street. Whether through popular apps or by contacting a taxi provider directly, these methods make securing a taxi easier than ever.
Booking a Private Hire Car
Booking a PHC is primarily done through transportation apps. To get started, simply download the app of your preferred PHC provider, create an account, and enter your pick-up and drop-off locations. Once you confirm your trip details and payment method, the app will match you with a driver. Many apps also offer the option for advance booking so your ride will be ready by the time you need it.
As mentioned, unlike traditional taxis, PHCs cannot be hailed directly on the street. Instead, passengers must meet their drivers at designated pick-up points at the specified time, especially if the pick-up point is located in busy areas such as hotels or the airport. Note that most PHC services may even impose penalties for passenger lateness, such as a S$3 charge for delays exceeding 3 minutes.
Drawbacks of Taxis and PHCs
No transport option is without its drawbacks, and both taxis and PHCs come with their own set of limitations. While they offer convenience, certain factors should be considered before choosing between the two.
Some of the common limitations of both services include:
Pet Policies
Some taxis allow pets, provided they are caged or muzzled, except for guide dogs assisting the visually impaired. PHCs, however, only allow pets in designated pet-friendly vehicles, specifically transporting animals. Therefore, always check with the provider in advance before booking their service to ensure a smooth ride for both you and your pet.
Additional Fees and Surcharges
Despite the convenience, taxis may come with some additional fees and surcharges. It’s important to check the fare components in advance before booking, as these can vary depending on several factors. Some of the additional costs may include:
- Booking Fee: Ranges from S$2.30 to S$4.50 when booked via phone or app.
- Flag-Down Fee: Costs between S$4.10 and S$5.00 when you enter the taxi.
- Distance and Time-Based Fare: Varies based on the distance travelled and time spent.
- Surcharge Fee: Additional charges based on time and location, such as a midnight surcharge (50% extra from midnight until 5:59 am) and a peak hour surcharge (25%).
- Location Surcharges: Specific areas like Changi Airport and Marina Bay Sands incur extra fees starting from S$2.
- ERP Fee: Charges apply when passing through Electronic Road Pricing gantries.
- Admin Fee: Applies to certain payment methods, such as credit cards.
A Superior Alternative: Maxi Taxi Private Transport Services
Why settle for uncertain services when you can travel in style with Maxi Taxi?
Maxi Taxi is more than just a ride—it’s an experience.
Consider these reasons why you should travel with Maxi Taxi:
1. Experience Unparalleled Luxury and Convenience
As a leading private transport service in Singapore, Maxi Taxi offers everything, including airport transfer service, hourly car rentals, point-to-point transfer, and private tours. Experience the ultimate luxury and comfort without worrying about last-minute cancellations. Maxi Taxi guarantees reliability, ensuring that your journey is seamless from start to finish.
2. Tailored Hourly Charters
Need a ride for a luxury shopping session or a fun group activity? Maxi Taxi’s hourly charters let you easily customise and book your journey in advance. This service is ideal for those who need a dependable and adaptable transport option for a few hours or an entire day. Whether it’s a business meeting or a wedding, our services will let you travel conveniently on your own terms.
3. A Fleet Designed for Comfort and Safety
Maxi Taxi boasts a fleet of vehicles ranging from 4-seater cars to 13-seater vans designed for comfort and safety. Whether you’re travelling alone or with a group, you can rent a car type that fits your needs. Unlike taxis or PHCs, our fleet is meticulously maintained, ensuring both the vehicles’ quality and passengers’ safety. You can rest assured that your travel experience will be smooth, comfortable, and secure.
4. Professional and Experienced Drivers
Maxi Taxi’s drivers are top-tier professionals. Each driver is carefully selected and is highly skilled. Additionally, all our drivers are highly familiar with Singapore’s roads and routes, guaranteeing a timely and efficient journey wherever you need to go. Whether you’re navigating peak hour traffic or seeking a scenic route, we’ve got you covered!
5. Transparent and Competitive Pricing
Maxi Taxi also offers a competitive pricing structure, with rates starting from S$55 for a 7-seater, S$65 for a 13-seater, and S$75 for a 4-seater. With these fare structures, Maxi Taxi is committed to providing a comfortable and luxurious travel experience at great value, with flexibility in vehicle options and services tailored to meet diverse needs.
As a trusted private transport provider in Singapore, Maxi Taxi guarantees customer satisfaction by offering a premium travel experience with a range of exceptional services. From private chauffeur and airport transfer services to pet transport services, we ensure your journey is smooth, enjoyable, and cost-effective. Needless to say, Maxi Taxi is the ideal choice for those seeking luxury, convenience, and comfort on their travels around the city.